Groupware With CRM and ERP

A lot of groupware suppliers exist. The same applieslicence-fee, no matter how long he is using the
for customer relationship management (CRM) as wellsoftware. In two years of time over
as enterprise resource planning (ERP). How to keep58,000€ can be accrued assuming 50 users.
track of the best software? This article tries to giveBesides, the offered small business edition is only
a small overview and comparison.available for up to 75 users. What happens if a
On the market for software there are about twocustomers wants to upgrade?i-sense is built on a
suppliers which offer all of the above mentionedmodular system. This means that it is possible to build
functionality. This is Microsoft Dynamics which is onlythe software according to ones wishes from the
available as a package with Dynamics CRM,offered packages (organizer, collaboration, CRM,
Dynamics, AX, Dynamics GP, Dynamics NAV andERP).
Dynamics SL. The second supplier is the i-senseThe package organizer contains functions like
software GmbH with its same-named softwaretask-management, calendar, notes, contacts, etc.
i-sense which is available in three versions: CommunityCollaboration improves the cooperation through
Edition, Start-Up Edition and Enterprise Edition.functions like e-mail, messages, forums or a
Other suppliers who don't offer the full spectrum offile-management-system. Additionally CRM and ERP
functionality would be, for example, SAP and Etelos,functions are included. The integrated e-mail-client is
whereby SAP is specialized at ERP and Etelos is notaccessible via POP3 as well as IMAP. Also an
even offering it.outlook-synchronisation is possible. There is the
This is the reason why I am only looking at MSpossibility for non-commercial users to get the
Dynamics ( and i-sense ( The problem with DynamicsCommunity Edition for 50 users with the packages
is the unflexible way of handling as well as the pricingorganizer and collaboration included.
modell. The customer has the pay a one-time