Supply chain management resources


Groupware With CRM and ERP

A lot of groupware suppliers exist. The sameDynamics is the unflexible way of handling as
applies for customer relationship managementwell as the pricing modell. The customer has
(CRM) as well as enterprise resource planningthe pay a one-time licence-fee, no matter how
(ERP). How to keep track of the bestlong he is using the software. In two years
software? This article tries to give a smallof time over 58,000€ can be accrued
overview  and  comparison.assuming 50 users. Besides, the offered small
business edition is only available for up to
On the market for software there are about75 users. What happens if a customers wants
two suppliers which offer all of the aboveto upgrade?i-sense is built on a modular
mentioned functionality. This is Microsoftsystem. This means that it is possible to
Dynamics which is only available as a packagebuild the software according to ones wishes
with Dynamics CRM, Dynamics, AX, Dynamics GP,from the offered packages (organizer,
Dynamics NAV and Dynamics SL. The secondcollaboration,  CRM,  ERP).
supplier is the i-sense software GmbH with
its same-named software i-sense which isThe package organizer contains functions like
available in three versions: Communitytask-management, calendar, notes, contacts,
Edition, Start-Up Edition and Enterpriseetc. Collaboration improves the cooperation
Edition.through functions like e-mail, messages,
forums or a file-management-system.
Other suppliers who don't offer the fullAdditionally CRM and ERP functions are
spectrum of functionality would be, forincluded. The integrated e-mail-client is
example, SAP and Etelos, whereby SAP isaccessible via POP3 as well as IMAP. Also an
specialized at ERP and Etelos is not evenoutlook-synchronisation is possible. There is
offering  it.the possibility for non-commercial users to
get the Community Edition for 50 users with
This is the reason why I am only looking atthe packages organizer and collaboration
MS Dynamics ( and i-sense ( The problem withincluded.



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