| A lot of groupware suppliers exist. The same | | | | Dynamics is the unflexible way of handling as |
| applies for customer relationship management | | | | well as the pricing modell. The customer has |
| (CRM) as well as enterprise resource planning | | | | the pay a one-time licence-fee, no matter how |
| (ERP). How to keep track of the best | | | | long he is using the software. In two years |
| software? This article tries to give a small | | | | of time over 58,000€ can be accrued |
| overview and comparison. | | | | assuming 50 users. Besides, the offered small |
| | | | business edition is only available for up to |
| On the market for software there are about | | | | 75 users. What happens if a customers wants |
| two suppliers which offer all of the above | | | | to upgrade?i-sense is built on a modular |
| mentioned functionality. This is Microsoft | | | | system. This means that it is possible to |
| Dynamics which is only available as a package | | | | build the software according to ones wishes |
| with Dynamics CRM, Dynamics, AX, Dynamics GP, | | | | from the offered packages (organizer, |
| Dynamics NAV and Dynamics SL. The second | | | | collaboration, CRM, ERP). |
| supplier is the i-sense software GmbH with | | | | |
| its same-named software i-sense which is | | | | The package organizer contains functions like |
| available in three versions: Community | | | | task-management, calendar, notes, contacts, |
| Edition, Start-Up Edition and Enterprise | | | | etc. Collaboration improves the cooperation |
| Edition. | | | | through functions like e-mail, messages, |
| | | | forums or a file-management-system. |
| Other suppliers who don't offer the full | | | | Additionally CRM and ERP functions are |
| spectrum of functionality would be, for | | | | included. The integrated e-mail-client is |
| example, SAP and Etelos, whereby SAP is | | | | accessible via POP3 as well as IMAP. Also an |
| specialized at ERP and Etelos is not even | | | | outlook-synchronisation is possible. There is |
| offering it. | | | | the possibility for non-commercial users to |
| | | | get the Community Edition for 50 users with |
| This is the reason why I am only looking at | | | | the packages organizer and collaboration |
| MS Dynamics ( and i-sense ( The problem with | | | | included. |