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Goldmine Customers Left in Cold

Commence Corporation ( has announced acritical juncture because the product does
competitive upgrade program for smallnot support Microsoft's new Vista operating
businesses currently using the Goldminesystem or Office 2007, leaving current users
contact manager. Commence Corporation is awith  few  options  for  the  future.
leading provider of Customer Relationship
Management solutions. The company's productsNicole Reed, Customer Service Manager at
are designed to provide small to mid-sizeCommence indicated that, "The FrontRange
businesses with flexible solutions thatannouncement has triggered a number of calls
leverage the Web to offer an integratedfrom Goldmine customers who are asking about
platform for managing sales execution andmigrating to the Commence product. They are
customer service. Commence supports severalconcerned and trying to plan a migration path
thousand customers through a worldwidefor  their  business".
distribution network, with outlets in North
and  South  America,  Europe  and  Asia.Commence offers a robust contact manager
along with a suite of CRM applications for
Several weeks ago FrontRange Solutions,sales, marketing and customer support. The
notified their customers that they wereproduct is available for deployment in-house
discontinuing any future development of theiror via the web and already support Microsoft
popular Goldmine standard edition product.Vista and Office 2007.
The timing of this announcement comes at a



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