Accounts Payable Outsourcing Achieves Dramatic Results

One of the areas that businesses have turned to incompany searched for a more innovative solution.
order to cut costs is invoice processing in accountsAfter extensive research, the company decided to
payable. Previously, companies would implement theimplement ASPEN 360 Accounts Payable Edition from
latest technology as part of an in-house solution toArchive Systems. ASPEN 360 integrates document
cover individual AP processes such as data entry intoreceipt, document imaging and data capture,
an ERP system, verification of signature approvalWeb-based image hosting, and workflow
levels, and validation for duplicate invoices. Thismanagement services for a complete services-based
approach quickly became impractical as costsdocument management solution.
continued to escalate due to expanding IT resources,All of the company’s invoices are now sent to a
the need to make infrastructure enhancements, andPO Box managed daily by Archive Systems. The
the addition of AP processors. Instead of focusing oninvoices are sorted and batched, then prepped for
strategic business initiatives, companies were forcedimaging. Once the invoices are scanned and indexed,
to dedicate more and more resources to deal withthe image files are uploaded into the ASPEN 360
in-house system requirements, maintenance, andonline repository and routed electronically to the
upgrades.appropriate person for approval based on
New initiatives paved the way for a sharedclient-driven business rules. These rules can
technology approach in which all business processesincorporate notifications of duplicate invoices, route
were funneled through a single technology platform.invoices above a certain dollar amount to particular
For example, numerous companies implemented ERPstaff, and perform workload balancing. Workflow
(enterprise resource planning) systems to managealarms and notices speed approval times by alerting
processes such as inventory monitoring, purchasing,users as invoices arrive and when time limits for
and production. While this may have increasedreview and approval are exceeded.
efficiencies, companies still faced the rising costsIn this example, the company’s AP processor
resulting from the purchase and maintenance of anreviews the invoice information and enters the
in-house system.account allocation details online. The business
The next breakthrough emerged as a result of theapprover can also enter the account allocation
desire to achieve economies of scale while alsoinformation. The invoice is then automatically routed
shifting the focus back to a company’s coreto the next approval level for verification. After final
competencies. Instead of hosting an IT infrastructurereview, the information is interfaced into the
internally, these companies turned to accountscompany’s in-house financial system and
payable outsourcing. Two approaches werepayments are completed.
developed that followed different methodologies.Throughout the whole process, the company never
One was to utilize business process outsourcingtouches a paper invoice. After scanning, the hard
(BPO) to contract out a specific process to a thirdcopies are stored in Archive Systems’ full service
party. The other was to use a Software-as-a-Servicerecords center facilities where they can be retrieved
(SaaS) solution that enabled a company to controland delivered to the company at any time. All
the processes internally while outsourcing theprocessing is handled online using ASPEN 360. Staff
infrastructure and software requirements.productivity has also increased and invoice processing
A New Approach to Accounts Payable Automationcosts are expected to be reduced by as much as
and Invoice Automation50%. The company maintains complete control over
Now there is a new approach that takes advantagetheir business processes while gaining advanced
of the strengths of BPO and SaaS while eliminatingreporting features to help ensure compliance
the weaknesses. Business Virtualization is takingguidelines are followed.
shape and it provides dramatic results whenFocus on Core Competencies Instead of Managing an
implemented in an AP environment. The followingAP Automation Infrastructure
example shows how a wholesale distributor was ableBy implementing Business Virtualization, companies are
to increase efficiencies while streamlining costs byable to strategically focus on their core business
implementing this new approach.initiatives rather than on integrating and managing an
The company was receiving approximately 50,000internal infrastructure. They still maintain control over
invoices per month and completed all manualbusiness information but eliminate the friction points
processing internally with a staff of 40 APthat can stall a critical process. The end result is the
processors. The invoices were all paper-based andability to streamline business processes, reduce risk,
required signatures, coding and verification. Thedrive down costs and increase efficiencies.
manual process was too time-consuming so the