| Having the right goods in inventory is critical, because | | | | right quantity at the right time to all customers," |
| an out-of-stock situation can mean a lost sale, or | | | | Pyden notes. "Quality is experienced by having the |
| even a lost customer. Crucial input from customers | | | | right goods placed in the right warehouses, as well as |
| establishes forecasts for future demand; it is equally | | | | a flexible transportation arrangements… whether |
| vital to have the right replenishment processes and | | | | you do the transportation yourself, or rely on a third |
| an accurate inventory. | | | | party." |
| The escalating requirements of large customers | | | | |
| create painful challenges for those companies still tied | | | | OmniVue is the recognized leader in delivering the |
| to conventional supply-chain processes. | | | | innovative Microsoft Dynamics products and services |
| "These customers are compelling distributors to | | | | that enable small to mid-sized companies to efficiently |
| adopt value-added, supply-chain services, such as | | | | run their organizations and make informed business |
| collaborative planning and vendor-managed | | | | decisions. A Microsoft Gold Certified Partner, |
| inventories," says Jeff Pyden, managing director at | | | | OmniVue helps businesses select and implement |
| Georgia-based OmniVue. "Predicting and responding | | | | accounting, financial and customer management |
| to customer demand is a consistent problem. | | | | software solutions to best for scalability and ease of |
| Distributors constantly struggle with too little, or too | | | | use, with reduced risk and lower total cost of |
| much, inventory. These factors have become the | | | | ownership. |
| bottom-line quality control issues." | | | | |
| "Gaining control over every aspect of purchasing, | | | | OmniVue was built from the ground up as a services |
| sales, and distribution, from order entry and | | | | firm, focused on providing exceptional service over |
| procurement to sophisticated inventory and shipment | | | | the lifetime of clients' software investments. At the |
| management is essential… companies must control | | | | core of exceptional service is the ability to |
| costs while providing great service by managing | | | | understand the unique needs of clients and provide |
| inventory, orders, and logistics more efficiently," | | | | them with choices for business management |
| insists Pyden. Although one technology solution will | | | | solutions. |
| not fit all distribution models, integrated solutions, | | | | |
| such as Microsoft Dynamics for Distribution, functions | | | | |
| across the enterprise. | | | | OmniVue recognizes the increased frequency of |
| How much inventory is needed? When is it needed? | | | | mergers, acquisitions, and the vast challenges such |
| Where is it needed? Not all stocked products | | | | events cause in creating urgent, immediate, and |
| deserve equal attention. "Too many companies lack | | | | critical technology solutions. The OmniVue Swat |
| that quality process allowing them to categorize | | | | Team enters these situations with extensive |
| products by making an ABC-analysis based on the | | | | experience and finds immediate solutions to capture |
| quantity sold, sales volume sold, or the contribution | | | | data and keep operations flowing smoothly and |
| margin," explains Pyden. | | | | seamlessly. |
| As businesses are becoming increasingly geared to | | | | |
| serve customers, demand planning gains importance. | | | | After the Swat Team has completed their tasks, |
| The performance of a business depends upon the | | | | OmniVue utilizes a unique and proprietary and |
| quality of the demand plan. "Poor forecasts can | | | | branded proposition…the Business Agility |
| lead to insufficient, or unnecessarily high, finished | | | | Assessment. Done as a dynamic interactive |
| good stocks, unused raw materials, misused | | | | conversation, OmniVue's Agility Assessment is a |
| production assets, and low margins," says Pyden | | | | structured, analytical assessment that highlights its |
| regarding the cost of poor planning. | | | | clients' core ability to respond organically to shifting |
| Sales order management | | | | market and business dynamics. Objective: To |
| When the customer asks for a delivery date and | | | | reveal where constraints weaken proactive decision |
| price, the clarity of the answer often determines | | | | management; to enable synchronous decision-making |
| whether there is a sale or not. To attract and keep | | | | nearest the points of required action – all |
| customers, the ability to take orders from different | | | | augmented by operationally aligned, customized, and |
| channels, push maximum sales to the customer, be | | | | transformative software. |
| prepared to answer questions regarding availability | | | | |
| and pricing issues, and handle the inevitable return of | | | | For operational leaders who recognize that changing |
| some purchased items, are all fundamental quality | | | | core business processes can transform their |
| issues. | | | | company's potential, OmniVue's purpose is to |
| Logistics management | | | | accelerate clients' growth comfortably and profitably |
| In this highly competitive marketplace "It's more | | | | by configuring software as capabilities. |
| important than ever to deliver the right goods in the | | | | |