Doing business online

v>Once the exchange is set as primary sales channel,
Business processes are the building blocks of anavailablefree resources can be used to create more
enterprise. Ifone of these processes fails to live upvalue added servicesfor clients. Some of the services
to its expectation,business starts to flounder. How tothat the exchange may offeralso can be used to
minimize the risks, get abetter monitoring of thegenerate more value.
processes and, at the same time, reducecostsReduce Order Processing Cost
involved? The answer is — business processThe supply chain solutions of a B2B exchange may
automation.allow sellersto reduce order processing cost
Although, automated business processes based onsignificantly. Studies showthat cost of processing a
onlinetechnologies can create incredible value topurchase order can be reduced from
existing business,many companies are slow to adoptUS$ 70 down to US$ 6 only.
technological innovations andreap benefits from them.Sales and support costs
However, lately, things have startedto change!By automating sales and customer support processes
According to a recent poll conducted among midcompaniescan reduce over head costs over 25-30%
sizecompanies shows 52 percent of respondents planeasily.
to spend overa million dollar on business processInventory keeping costs
automation. Largecompanies — early adoptersClearer visibility and forecasting ability allow
of online business processes — havebeencompaniesconsiderably reduce inventory keeping
immensely profiting from the value created bycosts.
processautomation. Intel recently announced that itSince an existing B2B exchange may not have all the
saved one billiondollar last year alone thanks to onlinenecessaryfeatures and functions, a good option is to
business processmanagement.build a privateexchange based on one’s own
In broader sense, business process managementspecific business processautomation need. This
technologydelivers solutions to understand, analyzeexchange, at its minimum, should be ableto cover
and simulate businessprocess models. Companiesmajor portion of supply chain and inventory control.
adopt this technology to streamlinetheir businessThe following elements should be integrated to
operations, lower overhead expenses,createsubstantial value to a private B2B exchange:
reducemaverick buying, reduce paper-based —Supply Chain Management
mistakeprone — transactions and get betterSupply chain management is the core solution of an
control. The ultimate goalis to make the corporation aexchangeand can deliver great values to existing
fully process-managed enterprise,transformedsystems.
through strategy, design, realization andImplementation of this solution will help achieve
actualoperations.incrediblyhigh return on investment. Business process
Companies require streamlining their businessautomation in thiscomponent of the exchange
processes to helpsolve various crucial but specificincludes both supplier and buyer—sidequotation,
problems, such as:requisition, purchase order and invoice.
- An electronic supplier, in order to stay competitive,Marketplace
requiresreducing order fulfillment cost aggressively.This is the venue where the exchange owner
- A merchant needs to reduce shipping time bycompany will posttheir products for sale. A shopping
better monitoringhis inbound shipping.cart should be integratedto the electronic
- A manufacturer needs to cut production cost bymarketplace in order to automate the buyingprocess.
reducingmanufacturing time of a key product.The offered-for-sale products will be directlyrelated
- A bank needs to develop and market a financialto inventory control management component of
product fasterthan its competitors.theexchange.
- A large distributor needs to consolidate buyers andAuction
suppliersto bring efficiency to its business.Electronic auction system can use both English and
Although, business processes are wide in range; andDutchauction methods. For convenience the auction
there aremany complex issues that require meticulouscomponent canbe integrated to the electronic
work, automationof some basic processes may bringmarketplace.
notable result for virtuallyany company. TheseOnline auction helps liquidate surplus goods easily.
processes include supply chain, procurement,logistics,Reverse Auction
inventory control, etc. By adopting an onlineThis solution allows automate electronic procurement,
businessto business exchange companies canwheresuppliers compete for a business deal real time
streamline most of thesebusiness processes bringingonline.
added value to their operations.Members Storefront
A B2B exchange is a unified online platform, whereThe participants of the Private Exchange —
buyers andsellers login to communicate, collaborateboth buyers andsellers of the exchange owner
and make businesstransactions. A private B2Bcompany get a Storefront thatreflects profile of the
exchange, mostly, consolidatessuppliers and buyers ofcompany, their products and otherinformation.
a specific company, which owns andoperates theForum
exchange.A Forum or Discussion Board is an organized, on-line
There are two ways of integrating B2B exchange tointeractivemessage board where participants conduct
automatebusiness processes. A company candiscussion on a set oftopics by posting questions,
participate in existing B2Bexchange or create its owncomments and responses.
private exchange.Directory of Companies
While for small companies, it is more viable toThis is a listing of all registered participants —
participate ina major B2B exchange that has requiredbuyers andsellers of the exchange owner company
components, largercompanies should consider creating— either by businesscategory or by
their own B2B exchange.alphabetical order. An advanced search enginetool can
The profits companies can reap from joining anbe incorporated in order to find a company based
existing B2Bexchange or creating their own privateondata provided.
one could be enormous.E—catalog
Customer Base DevelopmentE—catalog is a hierarchy of product and
A supplier, once registers with a B2B exchange, getsservice categories.
immediateaccess to a large community ofAll products and services handled by the exchange
prospective buyers of his productsor services.owner companyshould be consolidated in the catalog.
Increase Revenue from Existing CustomersPrivate B2B exchange is a powerful concept, which
Business process automation allows companiesengulfs afairly big portion of business processes
develop productsfaster, buyers get faster and easierrequiring automation.
access to productinformation, receive quickerThis is more like a business ecosystem that has an
response to their requests,get better customerability tochange the way companies think and do
support and may buy products online.business and createtremendous value to their
These turn into more sales.owners.
Add Profit from Value Added Services