E-Commerce Services - Overview, Types and Application in Industry

E-Commerce is commonly known as ElectronicThe finished products are directly being sold to the
Marketing or E-marketing. It's a system of buying andcustomers world wide through electronic media
selling items through electronic media, here, electronicespecially through World Wide Web applications and
media is referred to Internet and other electronicportals. B2C products include goods and services such
media. Latest survey reports show that the use ofas car, bike, repairs and booking systems. We can
electronic trading is continuously growing day afterconsider all commercial websites such as eBay as its
day. Thousands of web portals and applications haveexample.
been hosted since last two decades.C2C:- It refers to consumer to consumer marketing.
Records of late 70s shows that the use of electronicHere customers are the active participants. Auction
media was basically used for special purpose onlysite where consumers bids price is an example of
such as electronic fund transfer, electronic dataC2C marketing system. This marketing system also
interchange. Later on its application usage took arelies on electronic media.
diverse turn when credit card and automated tellerC2B:- Here consumers rely on the product and
came in the market. Maximum users and usage ofservice offered by the business organization.
this type of system were reported from UnitedAutomated teller machine is an example of customer
States and United Kingdom in early eighties. Now theto business marketing system.
craze of online shopping is gaining rapid popularityApplication in Industry:-
among the youths worldwide. After the invention ofBuying and selling products and services has become
world wide web by Tim berners lee in 1990 the usea trend in this globalize world.
of electronic marketing spread like a wild fire aroundInternet has become a vital part of interaction
the world.Since,then people started using the wordbetween business organization, its suppliers and
e-commerce for a system that electronic media forcustomers. Buying and selling products and service on
trading.internet is growing rapidly. In this changing
Various e-commerce hosting providers had beenenvironment, in order to compete one needs to have
emerged for providing e-business in which thea good command of e-marketing strategy. Darwin
company provides other companies whatever theytheory of survival of fittest can be applied to monitor
need to sale, purchase and auction their products andthe business performance because only the
services on the World Wide Web, including variousorganization who can adopt latest technology and
facilities like web hosting and third party services.expand their business wider can survive in this
Types:-competing era.
Following are the widely used terms with referenceThere are lots of third party software nowadays
to electronic marketing.available in the market which reduces the complexity
1. Business to business, which is known as B2B.and provides user-friendly e-commerce services
2. Business to customer, which is known as B2C.modules to solve the need of striving organizations.
3. Customer to business, which is known as C2B andCredit card and debit card usage is growing on the
finally,same rate as it is a useful tool for making online
4. Customer to customer, which is known as C2C.purchase hence dependency on physical financial tools
B2B:- l Trading partners are the active participants inis replaced by digital applications. Lots of logistics and
this type of business system. The byproduct orsupply chain management software are providing
finished product or parts are being used by otheradditional support to the ongoing traditional buying
business organizations. Here one organizationand courier delivery methods. Hence due to flexibility
manufacturers some products and purchase someof usage, operation, ordering, payment and delivery
parts and again resell them to other businesse-marketing system has a key role in shaping the
organization. This procedure of marketing is evolvingworld to a common ground business platform. The
quickly. This type of marketing is commonly knownconcluding line is, E-commerce Services are the boon
as Industrial marketing.for those individuals or people who wants to enjoy
B2C:- Business organization and customers are thehassle free shopping using electronic media using
active players in this type of marketing. A consumerinternet.
is a buyer of products that are not business related.