Enterprise Resource Planning (ERP), The Myth and the Reality

ERP has been touted as some magic bullet that willwhat they need, and get current accurate
cure all of the ills of a company, and marketers areinformation. You can build them access pages that will
selling ERP solutions at huge prices.allow them get the information they need, and only
But, in fact, ERP is not all that magic. It simply saysthe info that they need. No peeking into anybody
that enterprises should attempt to integrate all ofelse's backyard.
their business information into a single database, soSetting up an ERP system also should be approached
that all employees, vendors and customers arein an incremental manner. There is no need to build
getting their information from the same source. Aout a complete enterprise wide computer program
simple enough concept, and one that your businesswith all of the bells and whistles in place. In fact, this
could begin to utilize right away.may be the wrong way to proceed. Much better to
Admittedly, not all users of such a system haveattack the elements of your information system that
access to the same degrees of information.are in the worst shape first. As long as you have an
Customers, for example, are interested in the statusoverall integration plan in mind, everything should
of their orders, not in your P&L for the quarter. And,move toward a common goal.
in fact, customers have no need to see P&L data,You will also find that your accounting system may
even though that data may reside in the database. Inbe the toughest part of the integration process.
other words, different users will have different viewsMany accounting systems, including the world
of the data, BUT THEY ALL WILL BE LOOKING ATrenowned QuickBooks, are not very friendly about
THE SAME SOURCE.sharing their databases with outside users. And they
There are several ways to accomplish this, butdon't like outside influences adding to their databases
locating your database servers on an interneteither. This may mean that a change in your
attached machine is a good first step. Then variousaccounting package may be necessary; a somewhat
organizational units of your business, and somedaunting prospect, but it should by no means become
customers and vendors, will all be able to accessa deterrent to moving forward.