| The pharmaceutical industry is a very important one | | | | financial constraint of the organization). |
| in the industrial world because of its major role in | | | | WAYBILL: This is a store document that |
| sustaining a healthy nation. Within the industry, there | | | | accompanies stocks being moved out of the |
| are various firms or companies engaging in one form | | | | organization which must be presented when stopped |
| of trade or the other. While some specialize on | | | | on the way either by the organization's security men |
| research and development in respect to drugs or | | | | or force on the way to the customer's warehouse or |
| medicine for curing one existing or new infection or | | | | store. |
| disease, some are into manufacturing drugs and | | | | BIN CARD: This is a document showing daily incoming |
| others are into prescribing drugs, marketing drugs and | | | | and outgoing of stocks in and out of the store or |
| the likes. This scene, as if it were stage drama, is | | | | warehouse. It must show the consignee's name and |
| been watched, assessed and controlled by reputation | | | | address, batch number, expiry date, quantity, |
| organizations, associations, bodies, commissions and | | | | signature and the balance (on continuous basis). FIFO |
| special committee to ensure that things do not go | | | | should be strictly applied so as to avoid loss due to |
| beyond normal. | | | | expiration of drugs. |
| As an experienced store/warehouse manager and | | | | INVENTORY SOFTWARE: Inventory management |
| later as logistics and warehouse manager, I have | | | | and control software could be installed on the office |
| always desired to put some things together for | | | | system for daily posting and accurate report as |
| future individual who may eventual find themselves | | | | generated by the tested and tried program. Good |
| working in such firm as pharmaceutical company. | | | | ones include inflow inventory program, Chronos |
| Many find it difficult to work as one and those who | | | | eStock Card, Inventoria Manager Stock etc. |
| had actually worked as one had lots of difficulty | | | | In managing stock or inventory in a pharmaceutical |
| times such as lost which could not be accountable for | | | | company, the following must be put into |
| and they have to pay for, lots of query to answer | | | | consideration: |
| on why drugs expired without knowing, damages, | | | | 1. The stocks expiry date must be checked and |
| supplying wrong strength or SKU for another, lost in | | | | documented. It must be written on the bin card. |
| transit if saddled with a bit of logistics responsibilities | | | | MANAGEMENT ACTION: Ensure that there is proper |
| and so on. | | | | surveillance on the expiry date of each drug to avoid |
| As soon as I got on the job, I rolled out what I want | | | | loss due to expiration. |
| to achieve which every store manager is expected | | | | 2. The Batch number must be noted and document |
| to do if he must achieve success on the job. Take a | | | | as their may be many batches of the same class of |
| look at mine. | | | | drug |
| The store/warehouse is committed to:i. serving you | | | | MANAGEMENT ACTION: FEFO (First Expiry, First Out) |
| better via prompt delivery or dispatch of stocks,ii. | | | | should be used here. The first expiring batch should |
| enhancing effective communication,iii. handling your | | | | go out first. |
| complaints with courtesy, absolute care and prompt | | | | 3. The temperature must be well noted and likewise |
| response,iv. proper and accurate documentation(s) | | | | the storage conditions. Some of such instructions are: |
| for effectiveness and efficiency, andv. due process | | | | store between 2oC and 5oC, store between 15oC |
| for in-coming, out-going and out-sourcing of stocks. | | | | and 25oC, protect from sunlight, keep in deep |
| This is mine and you need something similar to this, | | | | freezer, etc. Adhere to these instructions. |
| not exactly. It all depends on your organization and | | | | MANAGEMENT ACTION: The temperature should be |
| what you want to do or achieve. Inventory | | | | properly monitored to avoid damaged due to over |
| management and control thus is a very vital | | | | under temperature. |
| knowledge at a store or warehouse manager must | | | | Others include: |
| have in order to perform well on the job. | | | | 4. Stocks should not be jam-packed in the stock. |
| Practically, inventory management is all about ensuring | | | | There should be enough space and the store should |
| that everything about your stock is well planned and | | | | be well organized to allow for easily location and free |
| organized such that there is easy flow of stock | | | | movement. |
| within and outside the firm. This means that you | | | | 5. Computer data should exist for all stocks in the |
| must have enough stocks to satisfy all orders and | | | | store which will be updated daily or almost |
| ensure that customers continue to have stocks at all | | | | immediately as the stocks are going out or coming in |
| time. It is a complex things and quite challenging. | | | | to enable the manager to know quantity left for |
| However, some programs have helped in reducing | | | | each stock at a glance on the system in case of |
| the stress of using varieties of formulas in getting | | | | urgent demand. |
| reorder level, maximum and minimum stock level, | | | | 6. Cleanliness is part of proper management of the |
| warning level, annual demand, etc. This is about | | | | warehouse. |
| INVENTORY OR STOCK CONTROL. | | | | 7. Proper documentation and record updating is also |
| In managing you stocks in a pharmaceutical company, | | | | necessary here from source document to Bin Card. |
| you must learn first how to keep proper records. | | | | The stock control strategy is also necessary for |
| You must be very versatile in this and like figures | | | | effective and efficient management of the |
| especially when you handle over 100 different types | | | | warehouse. Lots of software now exists to remove |
| of drugs and some have different strengths e.g. | | | | difficulties in this area. In controlling the warehouse |
| 10mg, 25mg, 50mg, 100mg, 500mg, 1g, 4000iu, | | | | stocks, the control measure/software/program |
| 10000iu, 20000iu, etc. Some of the documents you | | | | should be able to determine the following upon which |
| must have and make use of are: | | | | right decision should/could be taken: |
| DELIVERY NOTE (DN): This records all drugs and | | | | 1. MAXIMUM STOCK LEVEL |
| materials leaving the store to the customers, REPs, | | | | 2. MINIMUM STOCK LEVEL |
| office workers and donations to institutions. It must | | | | 3. RE0RDER LEVEL OF STOCK |
| have Date, Particular (for drug name, expiry date, | | | | 4. REORDER QUANTITY |
| batch number and strength), packaging details (e.g. | | | | 5. WARNING LEVEL FOR STOCKS |
| bottles, vial, PC, etc), Name and Address of the | | | | 6. NORMAL CONSUMPTION |
| consignee, serial number, signature space for the | | | | 7. NORMAL REORDER PERIOD |
| store manager and the receiver. It could be | | | | 8. ANNUAL DEMAND OR QUANTITY |
| duplicated in pink or be in triplicate. | | | | The manual method of stock control is fast fading |
| GOODS RETURN FORM (GRF): It records all goods | | | | out though some organizations still make use of it. |
| return and in good condition. | | | | However, daily check is needed to ensure efficiency. |
| GOOD RECEIVE NOTE (GRN): It records all imported | | | | Computers these days have helped to save such |
| stocks as they enter the store i.e. stocks imported | | | | time because alert props up when stocks need to be |
| from manufacturer and being received into the store | | | | reorder, below minimum level, when over stock, etc. |
| or stocks received from the production department | | | | In all, stock management and control is an important |
| into the store and ready to be issued out. | | | | aspect of warehouse manager's responsibility which |
| PRODUCT REQUSITION NOTE (PRN): It records all | | | | must handled effectively and efficient if he/she must |
| requests for order placement forwarded to the | | | | stay on the job since all what is demanded from him |
| purchasing manager or procurement department | | | | or her is this function. Therefore, the warehouse |
| when stocks reach reorder level. It should specify | | | | manager must endeavour to keep abreast of |
| which stock needs to be replenished and the quantity | | | | development via training and development in the |
| to be ordered (though the procurement manager | | | | form of further schooling, workshops, seminars, |
| may know the right quantity to procure within the | | | | internet research, etc. |