ISO 9001 Consulting - How to Benefit From Using an ISO 9001 Consultant

ISO 9001 Consulting has been available ever since therelevant quality management system processes. This
ISO 9001 quality management system standardsis likely the most time-consuming and difficult part of
were first published in 1979.. At present, nearly aany ISO implementation project. Many issues may
million companies worldwide have been certified toarise as to what processes should be be controlled,
one ISO business management standard or another.what makes for an effective control, how best to
These include ISO 9001, ISO 14001, AS9100, ISO/TScommunicate and implement it, interaction between
16949, etc. The stats that have been accumulated toprocesses, how to set process goals and objectives
date indicate that while a number of companies wentand what records to keep. Here is where using
about implementing ISO standards using internalexternal ISO 9001 consulting will significantly help in
resources, those that used outside ISO 9001answering these questions, provide required focus
consulting services benefited the most in terms ofand facilitate implementation.
speed of implementation, effectiveness and payback.ISO 9001 Management System Documentation
ISO 9001 Consulting firms offer a number ofThe latest ISO 9001:2008 standard reduces the
services. Let us check out some of these so thatattention on documentation and maximizes its
you can determine what selection of services wouldattention on effective planning and control. Sufficient
best suit your company:documentation is however needed for many business
ISO 9001 Standard Interpretationprocesses in order to ensure consistent application of
The ISO 9001 quality management system standardeffective controls. Many organizations have either too
can be a hard document to understand. It is writtenmuch or too little documentation. An experienced
in quasi-legal language and points out requirements inconsultant can help your organization determine
very general terms. This is deliberately so, as it iswhere it is needed, how much and how it should be
meant to be applicable to all types of businessdocumented.
activity. Quite a few companies have issuesISO 9001 Pre-assessment
interpreting it to their specific business processes. AnISO 9001 Registrars (also referred to as Certification
experienced ISO 9001 consultant can help you applyBodies) perform their certification audit in two stages.
the standard to your specific business activities.In stage 1, they review how ready your business is
ISO 9001 Gap Audit(which includes your planning, documentation and
Before applying the ISO 9001 standard to yourinternal review activities) and in stage 2 they audit
business, you need to know whats missing betweenyour management system for effective
your existing business practices and controls relativeimplementation of planned controls, in both cases the
to ISO 9001. Engaging ISO 9001 consulting services,review is done against the ISO 9001 standard. After
you can have a review done of your currentspending several months of implementation, you
management system practices, controls andconsider your company ready for the certification
documentation, to establish the extent to which youaudit, it might be useful to use external consulting to
conform to ISO 9001 requirements. The consultantdo a once-over to determine if you are truly ready,
will give you a detailed audit report indicating the gapsidentify any shortcomings and help you take
in your company, along with their recommendations.appropriate corrective action, prior to the Registrar
This will help in putting together your ISO 9001audit.
project implementation plan to achieve full conformity.ISO 9001 Training
ISO 9001 Project Planning and OrganizationISO 9001 consultancy services often offer a variety
Depending on the size and complexity of yourof training options. These include
company, an ISO 9001 implementation project can- ISO 9001 awareness training to employees at all
take anywhere from six to eighteen months tolevels
complete. Your ISO project needs to be well-planned- An executive overview of the ISO standard for
in terms of how much time and resources needed,top management
specific activities to be carried out, who will be- Process identification, mapping, analysis and
responsible for each activity, milestone reviews,improvement
authorizations, training, dealing with problems, etc. A- ISO project management
good ISO 9001 consultant can be a valuable aid in- ISO documentation and implementation
assisting your business deal with this important- Internal audit
activity.- Use of problem-solving tools
ISO 9001 Business Process Identification andBased on the extent of internal expertise within your
Documentationorganization, you may wish to have an external ISO
ISO 9001 looks at business processes as the key9001 consulting service provide some or all of this
point of control. These include internal as well astraining.
outsourced processes. Some companies haveDevelop and Maintain your ISO 9001 Internal Audit
concerns distinguishing between processes,Program
departments and functional activities. ISO 9001To be certified and remain so, the ISO 9001
consulting experts can help you identify and properlyStandard requires your organization to plan and
document all organizational processes pertaining toconduct an internal audit program of its quality
your quality management system. These includemanagement system. In these days, many
customer-oriented, management, product realization,organizations are short on resources, internal audit
resource planning, measurement, support andexpertise and employee availability, so they
outsourced processes.outsource the upkeep of their internal audit programs
ISO 9001 System Development and Implementationto ISO 9001 consulting firms, who do it far more
The main emphasis of the ISO 9001 standard is oneffectively than most internal auditors.
effective planning, operation and control of thrust all