Key Business Issues in Supply Chain Management

A company that intends to implement Supply ChainChain Management: Strategies for Reducing Cost and
Management does not necessarily increase theirImproving Service", the benchmarking can be set
competitive edge. Often times, companies fail tothrough these priorities as stated below:-i) Which
identify the key business issues that are closelyprocesses and entities in the supply chain are of
related to the effective implementation of Supplystrategic importance?ii) Which processes and entities
Chain Management. The key business issue oftenin the supply chain have a high relative impact on the
related to the effective implementation of SCM inbusiness?iii) Where there is a choice between 'make'
the business processes are market positioning.or 'buy'.iv) Where there is internal readiness to
A company decision in market positioning can bechange.
consider as one of the most important key businessAs an example, in the case of Zara, Spain's most
issues to be dealt with. Market positioning relates tosuccessful apparel companies. Zara's market
the core competencies that they have and how theypositioning is in direct competition with fashion giant
utilize it to get ahead from other competitors. Insuch as Benetton, The Gap and The Limited. But
order to compete, non core competencies aresince, the fashion industry is a time-based
outsourced in order to give more focus on their corecompetition; Zara therefore has utilized SCM as a tool
competencies. By stock taking company's internalfor competitive advantage by having a much quicker
strengths and weaknesses, a company canresponse systems in the industry. Zara operates
benchmark itself with other similar competitors.effectively through two successful objectives, and
Through benchmarking, a company can restrategizethose are, working without stocks and respond
its internal operation to favour the niche expertisefaster to market demands. Zara not only managed
that they have. Through restrategizing also, theto create competitive edge by positioning itself as
company can decides which type of suppliers thatthe fastest apparel companies to deliver its goods to
they want in their supply chain so that they canthe customers but also as a leader in the fashion
position themselves in the correct market segment.industry.
According to Martin in his book "Logistics and Supply