Manufacturing Shop Floor Job Management Via ERP & Touch Screen Data Collection

Lean thinking in manufacturing has always been amovements-traditional keystroke, bar/card scanning,
practical means to that most desirable end: A betterand/or touch-screen technology. The user is
quality product produced in less time at lower cost.presented with a visual online systems menu in an
For the past two decades, manufacturers haveeasy to read, "clean screen" format. From this
constantly striven for tight integration of shop floortimekeeping screen, the employee can identify him
activities, hopefully resulting in a streamlinedherself (relative to security clearance, if necessary),
environment capable of achieving this Lean sense ofclock in and clock out, accept jobs listed in order of
"perfection".priority, review work order details, log onto and off
In more basic terms, at its core Lean thinking isof jobs, and all other functions associated with
informed by the goal of shop waste minimizationoperation and time management.
through the elimination of those activities that do notFor example, work center jobs are prioritized on the
add value to the product. Simultaneously, the use ofscreen by date of work order submission in
scarcer resources is maximized, such as capitalconsideration of the availability of raw materials, labor,
investment and personnel. However, while capitalsupplies, etc., needed to complete the job on time.
investment in tooling and infrastructure (i.e., building,An employee may review the Work Order Detail of
land, etc.) is encumbered by a sense of being "fixed"any job to determine if that job is, in fact, ready to
with regards to improvements in efficiency, thebegin production, or should wait pending arrival of
human side of the manufacturing process (i.e.,requisite materials or other parts. In many systems, if
personnel) has much greater flexibility in terms ofnecessary, the employee can even generate a
being able to make immediate adjustments in processpurchase order for outside vendor processing directly
toward a better way of doing things.from the GUI. This PO is then stored in the TSDC
As a production resource, employees (bothsystem as information for all shop floor employees
production and management) have the capacity forand all ERP users to see regarding that specific job.
revealing and solving problems at the source, as wellIn such a scenario, the TSDC provides real-time data
as making instant alterations toward "a more perfect"analysis to both management and staff for precise
manufacturing process. However, these decisionsparts inventory control, streamlining purchasing, and
are--must be--driven by relevant, reliable, real-timeeven employee performance measurement that
shop data entry. Constant process analysis as a Leanresult in better direct labor margins.
principle must involve empowered employees whoAs a function of shop floor time and task
participate in the collection and dissemination ofmanagement, the TSDC collects all data related to a
real-time data; this empowerment always results injob (past, present, or future), and provides a focal
improving efficiencies in the shop floor system.point where information instantly converges into
Built as a single point, multi-purpose shop floor/workfunctional data for payroll, scheduling (forward
order management tool, the paperless Touch Screenbackward), dispatch list, and job costing-all of which
Data Collection system (TSDC) is designed to be ahelp achieve strategic sales and profit objectives. For
central collection point and rapid analyzer forexample, in the past, understanding the complex
important shop floor-generated data. In a Leanrelationships between cost, sales, and profits was at
production environment, where the need for data isbest difficult, at worst haphazard. However, the
constant, it is paramount that a single integratedTSDC allows management to easily compute job
system of total shop floor activity tracking controlscosting based upon bill-of-material or single part cost
exists, including costing, purchasing, scheduling,summaries. These summaries are compiled from
materials management, tracking, inventory control,employee production data entered directly on the
and labor management (both direct labor and indirectshop floor via the GUI. Material, labor, overhead and
labor).so forth are functions in the equation that analyzes
TSDC provides real-time shop floor control in allsales and their associated margins.
aspects of the system, creating the maximization ofPerhaps the most critical function of the TSDC is
efficiencies and reduction of waste that are thefound in its ability to take shop floor data and
values at the heart of Lean production. However, anysegregate results in terms of Estimated versus
good enterprise resource planning (ERP) andActual cost. It is here, perhaps, in understanding
manufacturing tool must depend upon the humanestimate versus actual results for a bill-of-material or
variable - shop floor personnel - to provide the inputa single part, where the greatest difference is found
of data through the system. Without accurate andbetween profit and loss in a pull production of the
consistent attention to data entry, error marginsLean system. For in a Lean environment, the
increase to the detriment of reliability. This is why it ismanufacturer cares greatly about errors; errors labor
important that employees feel not only empoweredperformance (including scrap), errors in estimating,
and vested in the ERP system, but that they areerrors in inventory management, and so forth.
comfortable enough with the technology to includeThrough information sharing via shop floor data entry,
the data entry process as part of their productionthe TSDC allows management to easily analyze the
routine. Without a personnel commitment to totalinformation and identify areas of waste in the
integration of the ERP data collection and thesystem. Thus, in adherence to Lean principals, the
inputting of data into the job flow, analysts are facedcompany continuously improves through the
with incomplete, if not error-filled, data. This mandatereduction of costs, improved quality and increased
of shop floor data entry is especially important in jobproductivity.
shops, make-to-order, make-to-stock, and mixedSince the TSDC becomes the conduit of operational
mode manufacturers where budgets prohibit thedata between shop floor personnel/work centers,
addition of a dedicated IT person or staff.and performance data between the shop floor and
To this end, ERP shop floor data entry and collectionmanagement, it takes the complete approach to the
systems are tied to a "timeclock" Graphical Userdata collection and analysis that is vital in today's
Interface (GUI) concept. Often quite user friendly,information-dependent global business world.
GUI input is made through any number of