| The complex business process of oil production gave | | | | shareholder's value as it improves the productivity |
| rise to a newer concept of Balanced Scorecard in this | | | | and revenue growth. The productivity can be |
| industry. Balanced Scorecard, also known as BSC, is a | | | | improved by improving the cost structure and |
| performance assessment system to manage oil | | | | improving asset utilization. But the revenue growth |
| assets. | | | | could be achieved by building more franchise and |
| A balanced scorecard, was developed by Dr. Kaplan | | | | increasing customer values. |
| and Dr. Norton in 1992, is used to monitor the | | | | The Customer perspective depends upon price of |
| performance of any industry and to provide a proper | | | | the products, quality of the products, time taken to |
| communication among the various channels into the | | | | deliver the product, and the functions employed for |
| production line. A balanced scorecard is simply the | | | | the processes improves the service attributes of the |
| next step of Japanese concept Quality circle, which | | | | oil producing companies. The service and brand |
| empowers the employee to realize their strengths | | | | provided by the companies help them in a long run. |
| and to work on their weaknesses to overcome | | | | The internal perspectives of the oil production should |
| them, by a proper chain of communication in all the | | | | be improved to achieve the excellence in a long run, |
| levels of organization of the oil producing firm. The | | | | that it to employ innovative processes, customer |
| balance scorecard provides a link between the | | | | management process, operations process and |
| strategies and performance, thence a proper | | | | regulatory processes that are building the franchises, |
| alignment of actions to strategy and its proper | | | | increasing customer values, achieving operational |
| implementation. | | | | excellence and being a good neighbor of the various |
| Balance scorecard is highly useful in industries, as they | | | | companies respectively. |
| provide better quality, revenue, customer loyalty, and | | | | The learning process in any industry is the most |
| employee knowledge. Balance scorecard differs from | | | | important parameter, as it creates lots of new ideas |
| MIS (Management Information Systems) in various | | | | and strategies for the production plant. The whole |
| ways. Executives can make use of ISHIKAWA | | | | and sole growth of the oil production depends upon |
| principle or cause-and-effect relationship to come up | | | | the strategic technologies, strategic competitions and |
| with the proper solutions to those wrenching in the oil | | | | climate for action, which helps the growth to be the |
| producing industries. | | | | maximum and to create a motivated and prepared |
| The Process of a BSC is basically employed in four | | | | workforce to make the scorecard balanced and to |
| step process: | | | | achieve the best from the technique. |
| 1) Developing | | | | There are several evidences of balanced scorecard |
| 2) Mapping | | | | utilization in oil companies which helped them to get |
| 3) Cascading | | | | the boom. Like, a US oil producing company, going |
| 4) Executing | | | | down in income by 13% in last 5 years, and after the |
| The process is employed in the plant to achieve | | | | implementation of BSC, they expect to add $ 350 |
| excellence, by improving excellence in communication | | | | million over the next 10 years. Another example in |
| in the layout, finding the proper causes of the | | | | the same process line was of a Teekay shipping |
| problems and then obtaining the optimum solution to | | | | Canada Ltd. Teekay shipping is an essential marine link |
| that problem. After proper execution of BSC, it will | | | | in the global energy supply chain, serving the world's |
| measure the performance of the oil producing | | | | leading and oil and gas companies. They were very |
| industry in financial as well as non financial visions, | | | | keen to improve the performance of the company |
| some of them are as follows: financial Indicators, | | | | from several years and considered balance scorecard |
| Customers, Education and Growth and Internal | | | | as an outstanding tool in assertion to promote the |
| Processes. | | | | concept as well as providing real time performance |
| The Financial Indicators of BSC improves the | | | | data through out global organization. |