| Project Management for the Automotive Industry | | | | the order is ready for packaging. |
| | | | | 7. Packaging: Packaging is done mainly to protect the |
| Project Management can be seen in many different | | | | product when it is being transported from the source |
| industries: software, construction, films, automotive, | | | | to the destination. It can also be used for promotional |
| etc. In the automotive industry the need for a more | | | | purposes. |
| efficient way of doing business has become | | | | 8. Parts and Service Support: This covers the whole |
| absolutely essential. It is said that "projectized" | | | | after-sales service process. |
| organizations are approximately forty times more | | | | 9. Plant and Warehouse Site Selection: This function is |
| efficient than "functional" organizations. This chapter | | | | carried to determine where the plant and the |
| will look more in depth into the history of project | | | | warehouse are going to be located, keeping |
| management in this industry and also delve into the | | | | cost-benefit analysis in mind. |
| organizational structure that a firm in this industry | | | | 10. Production Scheduling: This function's task is to |
| might want to utilize. Computer-aided Design is briefly | | | | balance demand for products with the existing plant |
| discussed as well as a glimpse into the future of the | | | | capacity and availability of inputs. |
| automobile. | | | | 11. Purchasing: This is a very important function in the |
| History | | | | logistics management as the quality of inputs that are |
| Project management did not become a major part of | | | | purchased determines the quality of the finished |
| the Automotive Industry until the Modern Era of the | | | | product. Vendor selection is an important sub-process |
| automobile, which defines the industry that has | | | | of this function. |
| existed for the past 25 years. However, this shift to | | | | 12. Returned Products: There are many categories of |
| a more efficient projectized organizational structure | | | | returned products. A few are subjects of product |
| had to be made because rising fuel costs following | | | | recalls, meaning that a safety defect or hazard has |
| the OPEC crisis and increased competition from new | | | | been discovered. E.g. laptop battery recall by Dell. |
| firms entering the industry required companies to | | | | These products are removed from the shelves, and |
| increase their efficiency to reduce costs. One of | | | | both retailers and consumers attempt to return them |
| the first automotive manufacturers to introduce this | | | | to the manufacturer. This is a form of reverse |
| practice was Toyota, which likely owes much of their | | | | distribution, with goods moving in the opposite |
| current success to switching to a projectized | | | | direction of their usual flow. |
| structure earlier than most automotive | | | | 13. Salvage Scrap Disposal: How a firm takes care of |
| manufacturers. Following the Second World War, | | | | its waste material is covered in this function. The firm |
| General Douglas MacArthur was given the | | | | might recycle its waste or sell the waste to various |
| responsibility for governing post-war Japan, with him | | | | processors who specialize in recycling it. |
| he brought W. Edwards Deming and Joseph Juran | | | | 14. Traffic Management: All the transport |
| (two quality control experts of the time) from the | | | | requirements needed to move a firm's freight is |
| US to teach the Japanese people the fundamentals | | | | known as traffic management. |
| of quality control. The official story of how what is | | | | 15. Warehouse and Distribution Centre Management: |
| known as "the Toyota Production System" came to | | | | This logistics activity involves management of the |
| be has not been confirmed. It is also possible that | | | | locations where the firm's inventories are stored. |
| the strict army training that the Japanese received | | | | |
| was enough to increase their efficiency. Yet, many | | | | |
| still recognize "Piggly-Wiggly's just-in-time distribution | | | | |
| system" for the credit. | | | | The automotive industry manufactured components |
| Masaaki Imai, inspired by the book "Total Quality | | | | fall under six broad product categories according to |
| Control" by Armand Feigenbaum (1951), created a | | | | Automotive Component Manufactures association |
| new business philosophy in Japan known as Kaizen, | | | | (ACMA). These are given in table below. |
| which can be defined as "a means of continuing | | | | |
| improvement in personal life, home life, social life, and | | | | |
| working life. These practices would later evolve into | | | | Table : Classification of Automotive Components |
| many others, including Total Quality Management | | | | according to ACMA |
| (TQM), Six Sigma, and Twelve Sigma. | | | | |
| | | | | Product Group |
| Organizational Structure | | | | Products |
| The most prevalent of all the projectized | | | | Share* (%) |
| organizational structures closely mirrors the Matrix | | | | |
| structure where projects are listed top to bottom | | | | Engine Parts |
| and functional areas listed from left to right. | | | | Pistons, Piston Rings, Engine Valves, Carburetors, Fuel |
| Employees under a Matrix structure report to both a | | | | Injection Systems |
| functional manager and a project manager. Kentaro | | | | 23 |
| Nobeoka and Michael A. Cusamano from MIT's Sloan | | | | |
| School of Management further studied the structure | | | | Electrical Parts |
| of automotive companies to find that they do not | | | | Starter Motors and Generators |
| use this exact structure, yet in fact they use a slight | | | | 7 |
| variation. In their research paper entitled | | | | |
| "Multi-project Management: Stratagy and Organization | | | | Drive Transmission and Steering Parts |
| in Automobile Product Development" they found that | | | | Gears, Clutches, Axles |
| the basic Matrix model was much too | | | | 14 |
| "function-orientated", that is to say that there was a | | | | |
| lack of "interdependency" between project teams. | | | | Suspension and Braking Parts |
| Interdependency is necessary in the automotive | | | | Brakes, Leaf Springs, Shock Absorbers |
| industry because a vehicle has many parts that all | | | | 11 |
| must work together, so it becomes necessary to | | | | |
| have many project teams collaborate to create the | | | | Equipment |
| finished product. | | | | Headlights, Dashboard Instruments |
| Nobeoka and Cusamano interviewed Japanese firms | | | | 8 |
| and found a variation of the matrix structure known | | | | |
| as the "Differentiated Matrix" | | | | Others |
| In this version of the Matrix Structure one can see | | | | Sheet Metal Parts, Pressure Die Castings, Tyre Tube |
| that the functional departments have been further | | | | Valves and Cores |
| broken down into individual parts of the automobile | | | | 36 |
| (Body, Chassis, etc) and also that some of these | | | | |
| functional areas share resources across many project | | | | |
| teams. This increased "interdependency" was found | | | | Technology And Manufacturing Process |
| to lower the cost and time needed for the overall | | | | The body panel and engine constitute a major |
| project; however, it was also apparent that such a | | | | portion of the total cost of car manufacture. A |
| structure requires not only a very strong project | | | | typical cost structure for car is as given below. |
| manager to ensure "inter-project coordination", but | | | | Parts/assembly |
| also a very strong functional manager to ensure | | | | % of total cost |
| "cross-functional coordination" as well. | | | | Glass |
| Computer-aided Design (CAD) | | | | 5 |
| In 1982, a company known as Autodesk, Inc. | | | | Brakes/wheels/tyres |
| released AutoCAD, and although it was only 2d at | | | | 6 |
| the time, it still revolutionized the automotive industry. | | | | Interiors |
| It was the first Computer-aided Design software to | | | | 7 |
| run on a home PC (rather than a large mainframe | | | | Transmission system |
| computer).The use of this software by automotive | | | | 7 |
| firms has allowed them to optimize time, cost and | | | | Ignition/exhaust system |
| scope of their projects during the design phase. | | | | 8 |
| Future of the Automotive Industry | | | | Steering/suspension |
| Automotive firms in the economic climate that we | | | | 9 |
| currently live in have no choice but to choose a more | | | | Comfort fittings |
| efficient projectized way of planning, designing and | | | | 11 |
| manufacturing their products. Soaring fuel prices | | | | Engine |
| have caused many consumers to reconsider if they | | | | 16 |
| should even be driving a car; therefore, automotive | | | | Body |
| firms now face competition from the public | | | | 18 |
| transportation sector of the economy. China and | | | | Others |
| India, the worlds two largest countries by population, | | | | 13 |
| have now entered the market and are producing | | | | |
| cars at a fraction the cost that Japanese or | | | | Car manufacturing is basically assembly of |
| American firms must pay. Also, global climate | | | | components procured from ancillaries or auto |
| change has had a huge effect on this industry, as | | | | component manufacturers. Nearly 80% of auto |
| firms try to make their vehicles more fuel efficient or | | | | components are outsourced by the car |
| even make use of new technologies. On the | | | | manufacturers. This helps in reducing the capital cost |
| forefront of electric automobiles is the Tesla | | | | needed to setup a car manufacturing plant. |
| Roadster manufactured by Tesla Motors of San | | | | |
| Carlos, California, U.S.A. Not only is this car 100% | | | | With the new entrants planning to start |
| electric, but it is also fast enough and stylized enough | | | | manufacturing facilities with a small capacity base in |
| to be considered a sports car. Tesla Motors uses | | | | the country, the role of auto component players will |
| project teams and has many project management | | | | substantially become important over the years. |
| career opportunities. | | | | |
| The following indicative list gives some of the | | | | Product/ Services: |
| functions that a firm's logistics management system | | | | |
| is supposed to perform4: | | | | Areas of shop Coverage: |
| 1. Customer Service: All the activities that are done | | | | 1. Press/ Dies, Body, Paint and Assembly Shop in |
| to keep the existing customers satisfied come under | | | | vehicle assembly plant |
| the gamut of customer service. | | | | 2. Engine/Transmission machining and assembly line in |
| 2. Demand Forecasting: This process includes various | | | | powertrain manufacturing plant. |
| statistical measures that enable the firm to estimate | | | | |
| the demand in the future, which inturn helps in proper | | | | Services: |
| demand management. | | | | 1. Simultaneous Engineering |
| 3. Documentation Flow: This process covers the | | | | 2. Conceptual planning, Basic engineering, Basic design |
| movement of the paperwork that accompanies the | | | | for new-line / line-modification in Green / Brown Field |
| movement of physical product. | | | | 3. Logistics Planning |
| 4. Interplant Movements: This is only applicable to | | | | 4. Procurement of Machinery & Equipment |
| those firms where production process is | | | | 5. Installation of Equipment |
| accomplished in more than one plant, requiring the | | | | 6. Launching Support |
| movement of semi-finished products from one plant | | | | 7. Quality Build Up Activities |
| to another. | | | | 8. Coaching of manufacturing staffs/operators |
| 5. Inventory Management: Inventory management | | | | 9. Continuous Improvement "Kaizen" (covering parts) |
| requires a cost effective maintenance of stocks of | | | | 10. Program Management |
| goods and materials. | | | | 11. Digital Engineering |
| 6. Order Processing: Order processing starts with the | | | | 12. |
| receipt of an order from a customer and ends when | | | | |