| There are 3 Project quality management processes, | | | | Project Management Plan. |
| out of which, the first process, Plan Quality is done | | | | 2. Perform Quality Assurance |
| as part of the Planning Process group, the next | | | | Once the Quality Planning is over, the next process in |
| Process Perform Quality Assurance is done as part | | | | Project Quality Management is of Quality Assurance, |
| of the Executing process Group and the last process | | | | which involves determining whether the standards |
| Perform Quality Control is done as part of the | | | | are being met, the work is continuously improving |
| Monitoring & Control Process group. | | | | and deficiencies are being corrected or not. |
| 1. Plan Quality | | | | So the input for this process is the Work that has |
| The aim of the Quality Planning process is to identify | | | | got completed and Quality Metrics identified during |
| the relevant standards required to execute the | | | | the Quality Planning stage. |
| project effectively to achieve the desired quality | | | | The two key techniques used for Quality Assurance |
| level. Quality planning results in the creation of the | | | | is Quality Audits and the Process Analysis. |
| Quality Management Plan. | | | | The key output of this process is recommendations |
| Once all the standards for the Project are identified, | | | | for corrective actions to ensure that if there is any |
| the aim of the Quality Planning activities involves | | | | deviation from agreed standards that gets corrected. |
| determining what work needs to be done to meet | | | | Also, if necessary, the Organization Process Assets |
| those standards. | | | | get updated. |
| The inputs for the Quality Planning process is the | | | | 3. Perform Quality Control |
| Scope Baseline, Schedule Baseline and cost baseline.In | | | | The key focuses of the Quality Control Activities are |
| addition, Enterprise Environmental Factors and | | | | on correctness of the Work. Quality control helps |
| Organization process Assets are also listed as input, | | | | answer questions like:a) Is |
| because the standards can either come from outside | | | | everything OK with the Project?b) |
| the Organization. | | | | Does the Project Plan require changes to successfully |
| Some time, a technique called Design of experiment | | | | execute the Project?c) Will the |
| is also used for Quality Planning. In addition to the | | | | Project Succeed? |
| Quality Management Plan, which is the key output of | | | | Quality Control is done throughout the Project. So, |
| this process, the other 2 important outputs are the | | | | the Project deliverables are inspected against the |
| Checklist and Metrics. | | | | Planned Checklists. Also, the Quality Metrics |
| Also, one of the role of the Project Manager is to | | | | measurements are continuously done to see whether |
| not only should he or she manage the Project but | | | | the project quality is improving or not. |
| also improve processes in use on the Project to | | | | Quality control activities result in recommended |
| decrease the instances of defects and this save time | | | | changes, corrective and preventive actions and |
| and money. Such activities are listed in the Process | | | | defect repair to integrated change control process. |
| Improvement Plan, which eventually becomes part of | | | | |