| RESTON, VA and WEST CALDWELL, | | | | value to its roster of Fortune 1000 and mid-sized |
| NJ--(Marketwire - February 23, 2010) - Ricoh | | | | customer organizations. |
| Americas Corporation and Appian have teamed to | | | | "This is a very significant relationship for Appian |
| deliver the next generation of process-enabled | | | | because Ricoh has a deep understanding of the value |
| automation solutions for the digital office. Ricoh, a | | | | of process solutions," said Marc Wilson, vice president |
| leading provider of digital office equipment, and | | | | of North American Channels at Appian. "Combining |
| Appian, the global innovator in enterprise and | | | | Ricoh's expertise and hardware with our powerful |
| on-demand business process management (BPM) | | | | software platform will enable a new breed of |
| technology, today announced a partnership to | | | | back-office solutions that will bring BPM technology to |
| combine Ricoh's expertise in back-office equipment | | | | an even wider audience." |
| and processes with the industry-leading Appian BPM | | | | About Ricoh Americas CorporationRicoh Americas |
| Suite. | | | | Corporation, headquartered in West Caldwell, N.J., is a |
| Ricoh will use Appian's comprehensive capabilities for | | | | subsidiary of Ricoh Company Ltd., the 73-year-old |
| real-time process visibility, management, reporting and | | | | leading supplier of office automation equipment and |
| optimization within Ricoh's Business Process | | | | electronics, with fiscal year 2008 sales in excess of |
| Automation (BPA) solutions. Ricoh BPA combines | | | | $20 billion. Ricoh Americas Corporation is a leading |
| consulting services and technical resources with an | | | | provider of document solutions. Ricoh's fully |
| experienced sales force to help current and | | | | integrated hardware and software products help |
| prospective customers analyze their document | | | | businesses share information efficiently and |
| management operations. In addition, Ricoh BPA helps | | | | effectively by enabling customers to control the |
| customers implement appropriate solutions to meet | | | | input, management and output of documents. Ricoh |
| compliance and safety regulations, and improve | | | | Americas Corporation directly or through its network |
| overall efficiency and profitability. Ricoh BPA | | | | of authorized dealers markets and distributes |
| evaluations and solutions help customers improve | | | | products in North, Central and South America. |
| performance in key areas including mailroom, | | | | Information about Ricoh's complete range of |
| accounts payable, records management, order | | | | products and services can be accessed on the World |
| processing, supply chain management and HR | | | | Wide Web at |
| on-boarding. | | | | About AppianAppian is the global innovator in |
| "Partnering with Appian provides Ricoh a unique | | | | enterprise and on-demand business process |
| advantage in accelerating customer business process | | | | management (BPM). Appian provides the fastest way |
| improvements," said Barry Kelley, vice president, | | | | to deploy robust processes, collapsing time to value |
| Document Solutions and Services Division, Ricoh | | | | for new process initiatives. Businesses and |
| Americas Corporation. "These solutions enable our | | | | governments worldwide use Appian to accelerate |
| customers to automate and simplify their business | | | | process improvement and drive business |
| processes, while providing decision makers with critical | | | | performance. Appian empowers more than 2.5 |
| real-time information. This means savings in time, | | | | million users from large Fortune 100 companies, to |
| money and resources through better business | | | | the mid-market and small businesses worldwide. |
| decisions." | | | | Appian is headquartered in the Washington, D.C. |
| Appian and Ricoh will work together to develop | | | | region, with professional services and partners around |
| specific solutions targeting processes in mailrooms | | | | the globe. For more information, visit |
| and across other departments. The Appian platform | | | | For Information Contact:Ben Farrell |
| provides integrated capabilities for process | | | | Appian |
| management, document management, collaboration, | | | | +1 703.442.1067 |
| real-time analytics and reporting, and more. The | | | | Email Contact |
| powerful yet easy-to-use suite can support the full | | | | Linda Montefusco |
| process lifecycle for the document-centric processes | | | | Ricoh Americas Corporation |
| common among Ricoh customers. The Appian/Ricoh | | | | +1 973.882. |
| solutions will enable Ricoh to deliver a new level of | | | | |