Technology and Supply Chain Management Trends in 2010

Wow - what a year! While commercial conditionsmust be mindful of return on investment. You can't
improved a hair for many of us most distributorsmanage what you can't see or measure. Investing in
didn't fair so well. However , all suggestions - thetools that help you see your business better, will lead
so-called'experts' predict growth in 2010. But guessto better purchasing choices - with better payback.
what? That expansion is predicted for the worldRather than 8 makes of toothbrushes they reduced
economy, not North America. So hang on to yourtheir offerings to three. This plan helped them clear
hats people - here's what we saw in the distributiondesirable shelf space so they could supply a more of
market space this year and our predictions for 2010.the products that are top sellers. We saw a number
Naturally cutting inventory was also a direct result ofof makers and distributors lose trading partners this
reduced demand that impacted the whole supplyyear and for many , that trading partner was more
chain - clients weren't purchasing. Outlets consolidatedthan forty percent of their business ( yikes ).
their offerings, squeezing out many of their providers.Staying competitive, pushy, and attentive with clients
Now that retail inventories are so low after thewill be very valuable in 2010 as we think this whittling
holiday season there are less'After-Xmas' salesstrategy will continue to cause problems for
available by consumers it is a vicious cycle isn't it?providers. Staying competitive and retaining your
However all suggestions from the market predictcustomer base means not being an issue seller.
that demand will come back - it is like the circle ofInvestments in areas like EDI, warehouse
life. Inventories have been traditionally low since themanagement, and demand planning can provide you
summer of 2008 and as demand increases ( wewith competitive advantage in the form of more
already saw a three percent increase in retail salesperfect orders - which ends in ecstatic and long
this year over 2008 ) it'll begin to pull inventory levelslasting customers.
back to'normal'. Managing your inventory is going toDid you notice new product launches in the Food &
be key this year - you wish to plan based onlibation industry touting'whole wheat','natural','organic'
demand, being cautious not to go too far. Demandand even'certified-organic'? In CPG we saw
planning and visibility to your demand chain will beimportance on products that were packed in
critical this year.brown'natural','recyclable' paper. These products
Technology spending just about came to a halt - asweren't neccessarily new product launches, but
did other non-essential spending categories like hiring,repackaged to support new markets. We saw an
bonuses, hardware, selling, and so on. Many staff,increased focus on good-for-the-environment items
excluding bank operatives, took pay cuts or did notlike biodegradable rubbish bags, cat litter, and so on.
receive income increases ( for some this was theirAs long as there is demand this trend will continue
second year without an increase ). The sole softwareinto 2010. Products will become more compact which
sector that experienced growth this year was CRM.has been a great method for some distributors to
Banks are loosening their purse strings that will leadmaximise shelf space, and reduce shipping, handling,
to better money flow for companies. corporationsand stocking costs.