| Enterprise Resource Planning is one of the biggest | | | | not just with a company's manufacturing department |
| trends across all industries, whatever their nature, | | | | but also the logistics, finance and purchasing |
| today. This breaks the traditional concept of a | | | | departments. Each of these departments ultimately |
| company as a singular entity, instead creating a | | | | represent a step in the overall supply chain process. |
| culture of integration and synergy with suppliers and | | | | Service-based companies such as hotels or |
| even competitors. ERP systems encourage healthy | | | | restaurants also partake with these processes, in the |
| cooperation among traditionally separate business | | | | form of the inventories or supplies that they need to |
| divisions, thereby driving cost savings and efficiency. | | | | deliver the service. Accpac CRM caters to this by |
| Accpac is one of these ERP systems offering ERP | | | | being a highly integrated and scalable software. It has |
| integrative systems for small to medium sized | | | | interfacing capabilities with other Accpac modules |
| enterprises. It is completely customizable to every | | | | such as HRMS (human resources), CFO (financial |
| business's legal and commercial need, at the same | | | | analysis) and WMS (warehouse management |
| time thoroughly creates cohesion among the financial, | | | | systems), to name a few. Apart from the actual |
| administrative and manufacturing branches of every | | | | software offerings, Accpac also has Accpac support |
| company and even among its subsidiaries, affiliates, | | | | services, for first, second and third level support |
| customers and suppliers. One of Accpac's modules is | | | | technical and more business-intensive problems. This |
| the Customer Relationship Management module, or | | | | recognizes the fact that CRM, as a process, is a |
| CRM. All companies, whether manufacturing or | | | | breathing and non-stop mechanism, and issues to |
| service-based, engage in a form of CRM. This can be | | | | such can signify losses in time, money or even |
| in the form of creating sales orders, checking | | | | customer goodwill. Accpac also comes in different |
| available stocks, processing billing documents and | | | | software levels apart from representing each |
| managing accounts receivable balances. This can even | | | | working department in a typical company. Accpac pro |
| apply for service-oriented companies such as hotels, | | | | is a more premiere suite of software providing a |
| with how they manage their customers. A typical | | | | singular and self-sufficient set of services. |
| CRM system requires countless form of integration | | | | |