Traditional Japanese Business Management Systems

The prevailing image of the Japanese managementShudanshugi can be seen with almost any social
system in very large companies is very similar, if notaspect of Japan, thus it is evident with both large
the same as the management system used in smalland small Japanese companies.
Japanese companies, because business managementAlthough this desire to be part of a group may be
systems are, after all, a product of their particularalso apparent with other countries, Japan in particular
national culture.sees this group mentality as natural, not an exterior
This article will at first provide a brief overview ofphenomenon as it may be seen with other cultures.
the history of Japanese business and managementIndividual responsibility is not important in Japan, as it
systems over the course of the late 20th century inis in the West. Instead, groups are given the
order to provide a context in which to base itsresponsibilites. This is another example of the
argument. It is, of course, also important togroup-orientated ethics of Japan and the Japanese
understand what the prevailing image of theworkforce.
Japanese management system is, and how it cameThere are also two types of attitudes towards
to be so dominant or influential with very largeauthority in Japan: kengen and ken'i, or simply, formal
Japanese companies.authority and personal influence. As such, Japanese
This article will also examine how the prevailing imagecompanies both small and very large tend to be run
of Japanese management systems in very largeon ken'i, personal influence, which is different from a
companies are similar to and different from thegeneral Western perspective, where emphasis is
systems of small companies in Japan. There areusually placed on delegated authority.
some key similarities and differences with eachThe fourth important aspect of Japanese business
general type of management system, and althoughculture is based on regional competition, something
there isn't enough space in this essay to introduce allthat has existed in Japan since feudal times. This is
aspects, a general overview and some examples ofnot so much an artificial construction of modern
the similarities and differences between theJapan, but something that has been rooted in
management systems of both very large and smallJapanese culture for a long time. For one example,
companies of Japan will be provided.the competition between firms in Japan in the kantou
It is important to first understand how the modernand kansai regions in modern times reflects the
Japanese economy became what it is today. Sinceregional competition between these same areas as
the end of World War 2, until about the 1970's, Japanfar back as the beginnings of the Tokugawa period.
had experienced a profound economic transformation.This cultural aspect of modern Japan is probably
By the 1980's, Japan had become the second largestreflected more visibly in the business management
economy in the world, to the envy and admiration ofsystems more often with very large companies, than
other nations. This remarkable period of economicsmaller companies in Japan.
prosperity during the latter half of the 20th centuryThere are two basic forms of obligation in Japanese
has become known as the Japanese 'Economicsociety, which can be seen in the business culture of
Miracle'.Japan. On refers to a debt that is not able to be
There are a range of arguments made by scholarsrepaid, for example one's debt to their parents or the
who have attempted to explain the reason behinddebt incurred from saving another's life. While it
Japan's economic success in the late 20th century,cannot be repaid, one will try to repay it. This type
and these vary considerably. One of these reasons isof obligation is also apparent with entering into
that Japan's economic success has been solely as alifetime employment with a very large Japanese
result of the culture and traditions of Japan. Thiscompany, and is tied in with the Confucian notion of
argument is based on the assumption that culture isloyalty. The second form of obligation, giri, is incurred
the main contributing factor of a nation's economy.from receiving a favour, such as leasing an apartment
Morishima has emphasized that in the context ofto a tenant.
Japan's economic success, the Confucian tradition ofAlong with the aforementioned aspects of Japanese
Japan has played a key role, arguing that "religiousculture, there are many more aspects present with
and ethical systems shape human economic behaviorJapanese culture, and along with it the Japanese
and consequently the nature and performance ofmanagement systems of both small and very large
their economies". Other ideas have been used tocompanies. In simple terms, Japanese business
understand Japan's rise to success in the late 20thmanagement styles are a by-product of the
century such as market regulation, for example,Japanese national culture, as such, each type of
Japan's response to market signals, bureaucraticmanagement system is not much far removed from
regulation by selecting and fostering strategicthe other. In fact, we see such cultural aspects in
industries and political, economic and social conditionsalmost any facet of society in Japan.
in Japan.It is immediately apparent that culture influences
Japan's successful economy started to decline in 1973business practices and in effect business
during the oil crisis, when the price of oil quadrupled,management systems. Entire theses have been
acting as a catalyst for economic failure in Japan.written around this idea. One such example is Kahn's
Effectively, the high price of oil had negative effects'Confucian Economic System', used to describe Japan,
on the Japanese manufacturing industry. JapanHong Kong, Taiwan, Singapore and Korea's cultural
responded by focusing its attention from energylinks to business practices. Kahn describes the
dependent industry to a more knowledge-basedfeatures of these 'neo-Confucian' economies to be
industry, thus averting the crisis from worsening, andrelated to a number of factors, including sobriety, a
enhancing the health of its economy. Japanhigh value for education, a desire to succeed,
experienced a 'bubble economy' in the years 1987 -seriousness about life and a hard-working ethic. Along
90. This had come about as the result of asset priceswith a culturally ingrained, Confucian sense of loyalty,
rising far beyond their actual value, particularly thosethere is also a sense of harmony in the Japanese
of land and shares. Land prices fell sharply in 1990workplace, as there are with the group-oriented
when the Bank of Japan increased the official interestmindset of Japanese society. This is evidenced by
rate, thus triggering a massive sell-off of shares.strike-free workplaces in modern Japan, thus placing
Since this time Japan has faced challenges such as anan emphasis on co-operation and mutual obligation,
aging population and the currency crisis in Asia, butrather than equality.
has recovered considerably and today still has aThe cultural values, relations and structure of modern
strong economy, rivaled by only the United States,Japan clearly affect how Japanese society operates,
China and the European Union.and this is also the case with modern Japanese
Almost every business policy that the Japanese arebusiness management systems in both very large
well-known for is as a result of the post-World Warand smaller Japanese companies, as has been proven
2 economic reconstruction in Japan. The first rootin this essay. Japan is a very unique country, in that
factor of the modern Japanese management systemits culture does not completely resemble that of any
is a sense of national identity. This is mainly due toother one nation, although Japan has borrowed much
the fact that Japan is an isolated, island nation.from other countries to construct its own national
Actually, this sense of national identity has existedidentity.
since feudal times in Japan. The second factor of theIt is apparent that Confucianism plays an important
modern Japanese management system is the notionrole in Japanese culture and in effect its society,
of Confucianism; while imported from China long ago,business practices and so on. What has been
the Japanese have their own version ofcovered in this essay is only a brief glimpse of the
Confucianism, which is central to understanding thecomplicated and detailed Japanese business
modern Japanese management system. Confucianismmanagement world, including such cultural aspects as
in Japan has three main aspects; loyalty, filial pietygroup orientation, authority, regional competition,
and respect for learning. Loyalty and filial piety inobligations, and overall, the Confucian-based business
Japan are reflected in Japanese management withculture of Japan, which in itself has many important
honne and tatemae, or one's own feelings and one'saspects which are used in Japanese social practices
public stance, which may and often differ betweenand business management systems alike.
each other according to the individual.The reason why the prevailing image of Japanese
Loyalty is also seen in very large companies in Japan,management systems in very large companies and
where on graduating from high school or universitysmall companies is very similar, if not the same, is
and entering into employment with a Japanesebecause the Japanese economy, and with it the
company, one will usually gain 'lifetime employment'business structure of virtually any kind of business or
with his or her company, thus reflecting thelarge company in Japan is directly influenced by
Confucian aspect of loyalty. In this sense,Japanese cultural values, relations and structure, in
Confucianism plays a major role with Japaneseparticular, those of Confucian origin.
management practices.Many scholars have argued about the reason why
Group orientation, or shudanshugi also plays anJapan has become so successful in the late 20th
important role in modern Japanese businesscentury, in an attempt to describe the Japanese
management practices. This is also a prominent'Economic Miracle'. The first argument that is usually
attribute in Japanese society, for example to see apresented is that Japan's recent economic success is
group of Japanese tourists in a foreign country, oneas a result of her culture and tradition. While it has
will notice that the people in the group will alwaysnot been proven beyond doubt that this is the only
stay close together. This aspect of Japanese culturereason behind the 'Economic Miracle', it is certainly a
is of course also very apparent within Japanesecompelling argument and clearly demonstrates the
companies, and has been deeply ingrained intopowerful influence that culture has over the structure
Japanese society itself since the Tokugawa period.of a national society such as Japan.